Refund Policy | Service Refund Terms

Introduction

If you are not completely satisfied with a purchase, Monk Publishers encourages you to review our refund policy. This policy outlines the terms and conditions under which refunds may be requested for services purchased through our website.

The following terms apply to all services purchased from Monk Publishers.

Definitions

Company refers to Monk Publishers, located at 1300 N Sam Houston Pkwy E, Houston, TX 77032.
Service refers to any writing, editing, publishing, marketing, design, or related services offered by Monk Publishers.
Website refers to monkpublishers.com.
Order refers to a request placed by a client to purchase services from Monk Publishers.
Client / You refers to the individual or organization purchasing or using services from Monk Publishers.

General Policy:

We aim for complete client satisfaction. Refunds are available under the following circumstances: If the content delivered is substantially different from the agreed-upon scope. If the content contains plagiarism despite prior assurances of originality.

Refund Request Procedure:

Clients must submit a refund request within 7 days of content delivery. Techmonkltd will review the request and may offer a revision first. If the revision does not resolve the issue, a partial or full refund may be issued based on the proportion of work completed.

Non-Refundable Cases:

Dissatisfaction due to minor edits, preferences, or changes in project scope.

Delays caused by client feedback or late communication.